Help & support
The fastest way to get an answer is the assistant — it knows the whole product.
Ask the Teeply assistant
Trained on the whole app — styles, credits, downloads, refunds. No login needed.
Tip: inside the app the assistant can also look at your designs and screenshots.
Frequently asked questions
What is Teeply?
Teeply is an AI t-shirt design studio. You describe an idea or upload an image, pick a style, and get a print-ready, background-free design you can download and print — no design software needed.
Do I need Photoshop or any design skills?
No. Every design comes back clean and background-free, ready to drop into any print-on-demand service. If you can type an idea, you can make a design.
How much does it cost?
There is no subscription. You spend credits only when you generate. New accounts start with free credits, AI designs cost a little more than code-rendered ones, and retries and text edits cost less. See the Pricing section on the homepage.
What if a design comes out wrong?
AI is not perfect. If a design is glitchy or broken, open it in your history and choose “Request a refund” — valid requests return the credits to your balance. Full details are in our Refund Policy.
Do my designs sync between my phone and computer?
Yes. Every design, favourite and credit is saved to your account — not to one device. Sign in anywhere and everything is there.
Can I sell what I make?
Yes — you own the designs you create and can sell products with them, as long as they follow our Terms (no third-party trademarks, brand logos, copyrighted characters, or real public figures).
Can I install Teeply like an app?
Yes. On Android/Chrome, open the app and use “Install the app” in your Profile. On iPhone, tap Share → Add to Home Screen in Safari. It then opens fullscreen like a native app.
What image formats do I get?
High-resolution, background-free PNGs — suitable for print-on-demand and most printers.